PRIVACY POLICY

Introduction

At Brotlates, we value the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services. By using our website or contacting us for our services, you agree to the terms outlined in this policy.

Information We Collect

When you interact with our website or reach out to us, we may collect the following information:

Personal Information — Your name, phone number, email address, and any other details you voluntarily provide through our contact form or job application.

Project Information — Details about your space, project requirements, location, and budget that you share with us for the purpose of getting a quote or consultation.

Technical Information — Basic data such as your IP address, browser type, device information, and pages visited on our website. This is collected automatically for website performance and analytics purposes.

Communication Records — Any messages, emails, or inquiries you send to us for reference and follow-up purposes.

How We Use Your Information

The information we collect is used solely for the following purposes:

To respond to your inquiries and provide relevant project consultations. To prepare quotes, proposals, and project plans based on your requirements. To process job applications and reach out to potential candidates. To improve our website experience and understand how visitors interact with our content. To send you updates, follow-ups, or important information related to your project or inquiry. We do not use your information for unsolicited marketing or promotional campaigns without your consent.

How We Store & Protect Your Information

We take the security of your personal information seriously. All data shared with us is stored securely and accessed only by authorized members of our team who require it to serve you. We do not store sensitive financial information such as bank account or card details on our systems.

While we take all reasonable precautions to protect your data, please note that no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have any concerns about your data.

Sharing of Information

Brotlates does not sell, trade, or rent your personal information to any third party. We may share limited information only in the following circumstances:

With trusted vendors or subcontractors strictly for the purpose of executing your project, and only with your awareness. When required by law, regulation, or legal process. To protect the rights, safety, or property of Brotlates, our clients, or the public.

Cookies

Our website may use basic cookies to improve your browsing experience and understand site traffic. Cookies are small files stored on your device that help us recognize return visitors and analyze how our website is used. You can choose to disable cookies through your browser settings at any time, though this may affect certain features of the website.

Third Party Links

Our website may contain links to third party websites such as social media platforms or reference sites. Please note that once you leave our website, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any external sites you visit.

Your Rights

You have the right to request access to the personal information we hold about you. You have the right to request correction of any inaccurate information. You have the right to request deletion of your personal data, subject to any legal obligations we may have to retain it. You have the right to withdraw consent for us to contact you at any time.

To exercise any of these rights, please reach out to us directly through our contact page and we will respond promptly.

Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will take immediate steps to remove it.

Changes to This Policy

Brotlates reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us About This Policy

If you have any questions, concerns, or requests related to this Privacy Policy, please do not hesitate to get in touch with us through our official contact page. We are committed to addressing your concerns with full transparency and care.

Last Updated: March 2026